Shipping policy

Last updated October 6, 2025

This policy forms part of our Terms and Conditions and applies to all orders placed through our website.

Shipping Options

Shipping Method: Standard DHL Shipping
Fee: €10.49
Delivery Time: Ships within 4 weeks (made to order) + 2–4 business days for delivery

All delivery times are estimates. We’ll inform you by email if any delay occurs.

International Shipping

We currently do not offer international shipping.

Delayed Orders

If your order is delayed, we’ll contact you by email as soon as possible. You may choose to wait for completion or request a full refund.
This does not affect your statutory rights.

Returns

Please review our Return Policy for information on returns and exchanges.

Contact Us

For any questions, reach us at:

Email: karla@karla-luminaries.com